Home  /  FAQs

Good to know

Your questions, answered.

Everything you need to know before your first visit — grouped by treatment.

Lymphatic Body Roller Massage

Learn more →
Is it painful?
Not at all — most clients describe it as deeply comfortable. The rolling pressure is firm but gentle, more like a thorough, warm compression than anything sharp or intense. Our team adjust throughout the session to make sure it stays in that productive-but-pleasant sweet spot. If anything ever feels too much, just say so.
How is this different from a regular massage?
A standard massage targets muscle tension through manual manipulation by a therapist. The Lymphatic Body Roller targets the lymphatic system specifically — the goal is moving fluid, not releasing knots. It does this through two mechanisms working together: infrared warmth that opens vessels and softens tissue, and mechanical rolling pressure that creates the directional movement lymph needs. The session is entirely passive and guided by a machine, not therapist hands.
How soon will I notice a difference?
Many clients step off the roller feeling lighter after a single session — less puffiness in the legs, a clearer feeling in the abdomen. For sustained results — reduced chronic fluid retention, better circulation, lasting energy — consistent sessions two to three times per week make a real difference. That's where a membership pays for itself.
Who is it for?
Most people are great candidates — if you feel heavy, puffy, sluggish, or just want to support your recovery and circulation, the roller is worth trying. If you're pregnant, or managing a medical condition that affects your lymphatic or circulatory system, please check with your doctor before booking and let our team know when you arrive. We'll always take the careful path.
How often should I come?
Two to four sessions per week is where most clients see consistent results — enough frequency to keep fluid moving and prevent re-accumulation. A membership makes this easy: unlimited roller access is included across all tiers, so you can build a real rhythm without watching the per-session cost.

Infrared Sauna

Learn more →
How is an infrared sauna different from a traditional sauna?
A traditional sauna heats the air; an infrared sauna uses light to warm your body directly at a lower, more comfortable ambient temperature. You still get a deep, productive sweat — the heat just reaches further into muscle and tissue without the harsh, heavy air. Most people who find traditional saunas overwhelming find infrared genuinely enjoyable.
Is this the same as a far infrared (FIR) sauna?
Yes — far infrared is the wavelength range most infrared saunas use, and it's what delivers that deep, penetrating warmth. If you've seen "FIR sauna" or "infrared heat therapy" elsewhere, this is the same family of treatment.
What do I wear, and what should I bring?
Whatever you're comfortable in — most members wear swimwear or light clothing. Towels and shower amenities are provided, and your session ends with a private deluxe shower, so you can come from work or training and leave fresh. Just bring a water bottle; hydrating before and after makes a real difference.
How often should I use the infrared sauna?
There's no single right answer — it depends what your body is recovering from. Many members settle into two to four sessions a week as part of a recovery routine, which is where a membership becomes better value than casual visits. Our team will help you find the rhythm that fits at your first session.
Is infrared sauna safe for everyone?
For most people, yes — it's heat, not exertion, and you're in control the whole time. If you're pregnant, have a cardiovascular condition, or take medication that affects heat tolerance, speak with your doctor first and let our team know when you book. We'll always take the careful path.
Where are you located?
Inside Chermside Health Hub — Level 1, 621 Gympie Rd, Chermside — with easy parking. We're a short drive from Aspley, Lutwyche, Stafford and across Brisbane North.

Red Light Therapy

Learn more →
Is it safe?
Yes — red and near-infrared light is non-UV and non-thermal at these wavelengths. It does not tan, burn or damage skin. The technology has been widely studied across dermatology, sports science and clinical recovery research. Protective eyewear is always provided as a precaution.
What will I feel?
A gentle warmth, and a sense of deep relaxation. Most people feel very little during the session itself — it is passive and quiet. Afterward, many report feeling calm, clear-headed and rested.
How often should I use it?
3–5 sessions per week is where most research shows consistent benefit for both skin and recovery. Restore and Radiate memberships include red light therapy unlimited, which makes building that frequency easy without paying per-session.
How soon will I see results?
Skin changes — firmness, clarity, reduction in fine lines — typically become visible after 4–6 weeks of consistent use. Recovery and inflammation benefits are often felt sooner, sometimes within the first few sessions.
Who should avoid it?
Those with photosensitive conditions or taking medications that increase light sensitivity should check with their doctor before booking. Protective eyewear is always provided and must be worn during the session.

Vacuum Treadmill & Bike

Learn more →
Is it safe?
Yes — the vacuum is gentle and nothing about the session is uncomfortable. You are in control of your own pace throughout. The negative pressure is mild; the sensation is more of a light squeeze than anything forceful.
What does it feel like?
A slight pressure sensation on the lower body from the vacuum, and warmth from the infrared heat. Most members find it surprisingly relaxing once they are moving, especially on the recumbent bike.
Treadmill or bike — which should I choose?
Our team will guide you at your first session. As a general rule: treadmill if you are comfortable walking, recumbent bike if you have knee, hip or ankle issues that make walking uncomfortable. Both deliver the same vacuum and infrared combination.
Is this suitable if I'm not very fit?
Ideal for it. Pace is entirely self-set and is intentionally very light — this is a recovery and circulation tool, not a cardio workout. Many members use it on rest days or during weeks when they are not training heavily.
How often should I use it?
2–4 sessions per week is typical for members using it as part of a body composition or recovery routine. It is included in all memberships, which makes building a consistent frequency easy.

Evolve-X Body Sculpting

Learn more →
Does it hurt?
The muscle contractions feel unusual — an intense, involuntary flex rather than anything sharp. Most people find them manageable and adapt within the first few minutes as the session settles into rhythm. The radiofrequency warmth is comfortable throughout. If at any point it feels like too much, our team adjusts the intensity immediately.
How many sessions do I need?
Meaningful results typically emerge across 4–6 sessions. If you're new, the 14-Day Reset includes one Evolve-X session, so you can experience it and see how your body responds before committing to a course.
Can I combine it with my membership?
Yes. The Radiate membership includes one Evolve-X session per four weeks. If you want to run a more concentrated course, additional sessions can be booked as singles at A$350 or as a 6-pack at A$290 per session. Our team can help you map out a schedule that fits your goals and membership.
What areas can be treated?
Evolve-X applicators work on abdomen, glutes, thighs, and arms. At your first session, the team will confirm the best placement for your goals and which protocol — Tone or Transform — is right for the area you want to focus on.
Is there any downtime?
None. You can return to normal activity immediately after your session. Some mild muscle soreness in the 24–48 hours after is common — it feels like the after-effect of a solid workout, which in many ways it is.

Massage

Learn more →
How do I choose between remedial, deep tissue and hot stone?
Remedial is the most clinical — ideal if you have a specific complaint, pain pattern, or want to work on a particular area. Deep tissue is for people who hold a lot of tension and respond well to firm pressure — athletes and desk workers often prefer it. Hot stone is best if your body is guarded or you respond to heat — it achieves depth through warmth rather than pressure. Our therapist will also guide you when you book if you're unsure.
Will it hurt?
Therapeutic massage can involve some discomfort, especially in tight areas — but it shouldn't feel sharp or alarming. Deep tissue work may leave you tender in the day or two after as tissue responds; this is normal and resolves quickly. Always communicate with your therapist during the session — pressure is always adjustable.
Can I claim on private health?
Remedial massage is a recognised health-fund modality, so you may be eligible for a rebate depending on your level of cover. Deep tissue and hot stone massage are typically treated the same way by most funds. Check with your insurer before booking.
How often should I book?
It depends on what you're addressing. For acute issues, weekly sessions initially then fortnightly as things improve is common. For maintenance and recovery, once every two to four weeks works well for most people. Your therapist will give you a realistic recommendation after your first session.
Can I combine massage with other Flow Physique treatments?
Yes — massage pairs well with infrared sauna (heat before hands-on work softens tissue significantly) and lymphatic roller massage for drainage and recovery. A membership gives you access to our recovery suite alongside your massage bookings.

Still have a question?

Email us and we’ll get back to you — or book a Consultation + Scan with Bruna.

Email us